Apply these methods to increase your chances of getting a refund from Avianca Airlines:
Sometimes everything does not go according to the plans, such as you have booked a ticket at Avianca Airlines, and you have to cancel the ticket. In that situation, what should you do to get a refund? To help you with this, this article will help you. You should know the proper rules and regulations before asking for any refund. Read this article below to learn more:
What are the refund policies of Avianca Airlines?
Before asking for a refund, you should always have a brief idea about the Avianca refund policy. The policies are as follows:
- If you have canceled the flight within 2 hours of booking, you can get a full refund, and not a single penny will be taken from you.
- After 24 hours, you can cancel and ask for a refund, but there will be a significant amount deduction from you. The amount would be anywhere from $200 - $600 as a cancellation fee.
- If Avianca itself cancels the flight, then you might be able to get a full refund.
- Sometimes due to bad weather or climatic conditions, you might have to cancel the flight, and at that time, you will get a full refund.
- In case of a medical emergency or something else which can’t be avoidable, you may get a full refund. But you have to produce valid documents while asking for a full refund.
How to get a refund from Avianca Airlines?
If you want a refund from Avianca Airlines, you can use ‘manage to book’ to get the cancellation and refund or call them. All these processes are described below:
Via Manage booking: You can go to the website and use the ‘Manage booking’ tool to cancel and get a refund for a booking. Here is how you can do it from the comfort of your home.
- Get started by visiting the website.
- Afterward, you would have to go to the ‘Manage Booking’ tab.
- You have to fill all the details out.
- Now retrieve the booking.
- After that, you will have to select the trip.
- Then check all the details.
- Now you will see the option to cancel and refund.
Via Call: Calling the customer care representative of Avianca Airlines may help have a refund from them. Now the question is, how can you do that? Follow these tips:
- First, visit the Website of Avianca Airlines.
- Now go to the ‘Contact us option.
- Here you will see the phone number 1 (800) 284-2622.
- Now you dial the number and follow the IVR.
- In the IVR, you should press 1 for the booking.
- Press 2 for the cancellation.
- Press 7 for the customer service representative.
Via going to the airport: You may go to the airport and ask the help center and ask the authority to cancel your ticket and ask for a refund.
Time to get the refund from Avianca?
How long do Avianca refunds take? Depends on various factors, such as:
- If you want the refund directly into a bank or credit card account, the refund will take 7-10 days.
- In cash or cheque, it may take more than 24 days.
These are the process you can get an Avianca refund. You can visit their website for more information.
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