Apply these methods to increase your chances of getting a refund from Avianca Airlines:
Sometimes everything does not go according to the plans, such as you have booked a ticket at Avianca Airlines, and you have to cancel the ticket. In that situation, what should you do to get a refund? To help you with this, this article will help you. You should know the proper rules and regulations before asking for any refund. Read this article below to learn more:
What are the refund policies of Avianca Airlines?
Before asking for a refund, you should always have a brief idea about the Avianca refund policy. The policies are as follows:
- If you have canceled the flight within 2 hours of booking, you can get a full refund, and not a single penny will be taken from you.
- After 24 hours, you can cancel and ask for a refund, but there will be a significant amount deduction from you. The amount would be anywhere from $200 - $600 as a cancellation fee.
- If Avianca itself cancels the flight, then you might be able to get a full refund.
- Sometimes due to bad weather or climatic conditions, you might have to cancel the flight, and at that time, you will get a full refund.
- In case of a medical emergency or something else which can’t be avoidable, you may get a full refund. But you have to produce valid documents while asking for a full refund.
How to get a refund from Avianca Airlines?
If you want a refund from Avianca Airlines, you can use ‘manage to book’ to get the cancellation and refund or call them. All these processes are described below:
Via Manage booking: You can go to the website and use the ‘Manage booking’ tool to cancel and get a refund for a booking. Here is how you can do it from the comfort of your home.
- Get started by visiting the website.
- Afterward, you would have to go to the ‘Manage Booking’ tab.
- You have to fill all the details out.
- Now retrieve the booking.
- After that, you will have to select the trip.
- Then check all the details.
- Now you will see the option to cancel and refund.
Via Call: Calling the customer care representative of Avianca Airlines may help have a refund from them. Now the question is, how can you do that? Follow these tips:
- First, visit the Website of Avianca Airlines.
- Now go to the ‘Contact us option.
- Here you will see the phone number 1 (800) 284-2622.
- Now you dial the number and follow the IVR.
- In the IVR, you should press 1 for the booking.
- Press 2 for the cancellation.
- Press 7 for the customer service representative.
Via going to the airport: You may go to the airport and ask the help center and ask the authority to cancel your ticket and ask for a refund.
Time to get the refund from Avianca?
How long do Avianca refunds take? Depends on various factors, such as:
- If you want the refund directly into a bank or credit card account, the refund will take 7-10 days.
- In cash or cheque, it may take more than 24 days.
These are the process you can get an Avianca refund. You can visit their website for more information.
Disclaimer:Faresgalaxy is an independent online travel agency that provides travel-related services to our customers. We are not associated with any brand or company, and the use of the brand name, logo, or any other thing is only for the information purpose and the property of the related brand or airline