If you wish to redeem your existing American Airlines miles for flight ticket purchase for your upcoming trip and you are unable to make the online booking using your points, then you can reach customer services of the airline to know the procedure and eliminate your problem. If you are curious to know the ways to talk to a real person at American Airlines, then you must refer to the details provided in the following section.
Get a hold of an American airline live representative via phone: This is the most preferred medium to get live assistance. To initialize the process, customers must dial the toll-free American Airlines customer service number: 1-800-433-7300. As the call gets reverted by an automated voice, callers must press one digit from the following IVR menu:
After you select one number, your call will be associated with the corresponding representative who will listen to your concern and provide the finest solution to terminate it.
Many customers complain that they cannot get live assistance by using American Airlines phone number due to the long hold time of the airline. Such people can use live chat to request a callback from the airlines. Following straightforward steps must be used to use this medium of communication:
American airlines also enable customers to send an email if they cannot use the above-mentioned communication mediums and wish to complain or share their traveling feedback. To send an email form must be filled out using the steps described below:
Yes, customers can also use the social pages of the airline to get their issues resolved. They must tag the official handler of American Airlines to get a solution quickly to their concerns. The following platforms can be used to send messages or post issues:
Facebook: facebook.com/Americanairlines
Twitter: twitter.com/Americanairlines
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