All Nippon Airways, popularly known as ANA, is an airline based in Japan. It operates flights to several domestic as well as international locations. ANA provides a comfortable and smooth flight experience to its customers. If you are an ANA flier and are facing an issue, then you need not worry about it. How can you get through to ANA Airlines? ANA provides an equally smooth and convenient customer service experience. Take a glance at the below article to know the ways to contact ANA customer service. 

Methods to contact All Nippon Airways, aka ANA

ANA’s customer service experience is equally good as its flight experience. If you are facing any issue with ANA, then the following are the ways through which you can contact it.

Get assistance by chatting with an agent.

Live chat is probably the most convenient and effortless way to connect with ANA customer service and seek help. Through live chat, you can easily chat with a virtual agent and find a solution to your problem. Following are the ways to chat with a chatbot at ANA.

  • Go to the official website of ANA, https://www.ana.co.jp/en/us/.
  • Get to the bottom section of the homepage. Click on the ‘Contact ANA’ option.
  • You will be taken to its help page, where you can spot an ‘Ask me a question.’ Click on it.
  • A chat window will appear. 
  • Choose your desired language and start chatting with the chatbot.
  • The chatbot will provide a list of possible solutions to your query. You can choose a solution at your convenience.

Get help by calling ANA customer service.

Calling is the quickest way to get immediate help. You can call ANA Customer Service Phone Number 1 (800) 235-9262. Dial the mentioned number on your phone and make a call. After dialing, you will hear an IVR menu, which is as follows-

  • Press 1 to book a flight ticket.
  • Press 2 to inquire about an existing booking.
  • Press 3 to request special assistance.
  • Press 4 for doubts regarding baggage.
  • Press 5 if you want to talk to an executive.
  • Press 6 if you wish to hear the menu again.

Select the appropriate option from the IVR menu. As you connect with an executive, you must tell all the correct details and explain your query to them. The executive will figure out a solution to your problem and help you.

Contact via email

After calls and live chat, email is an effective way to contact ANA customer service. ANA ensures to provide assistance to its customers at the earliest. To get through to ANA Airlines via email, all you have to do is compose an email about your query and send it to ANA’s official email ID, support@ana.com. ANA customer service will reply as early as 24 to 26 hours. 

Connect with ANA on social media platforms.

Today, every individual and organization uses social media. ANA is also available to be contacted on social media platforms. To contact ANA on social media, follow the given links.

Facebook- https://www.facebook.com/ana

LinkedIn- https://www.linkedin.com/company/all-nippon-airways

Youtube- https://www.youtube.com/channel/UC58-ewaQkv0XmJcghGeUsIA

Twitter- https://twitter.com/FlyANA_official

Instagram- https://www.instagram.com/allnipponairways_official

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